Role: Head of Boarding
Report to: Centre Manager (CM)
ILH Summer Centres: Walhampton School & Framlingham College
Residential/Non-residential: Residential

KEY ROLES

Ensure the safeguarding and welfare of all ILH students is prioritised at all times.
Provide and maintain a safe domestic environment for all residents.
Deliver and support the ILH Activities Programme.
Work with the management team to successfully run the ILH Summer Centre.

SPECIFIC RESPONSIBILITIES

House Duties
Ensure an inventory of all the rooms in the boarding buildings are completed before student arrival.
Assist the CM with organising and managing student arrivals/departures and airport transfers.
Assist the CM in the coordination of the Meet and Greet and settling-in of all students.
Organise and deliver residence induction and ensure students are aware of rules and regulations.
Ensure fire, Health and Safety and medical emergency information and procedures are correctly displayed on the notice boards in the residences, and students are aware of them.
Distribute and manage key/key card allocation and maintain accurate rooming lists.
Manage the safe storage of passports, travel tickets, and money for students and Group Leaders.
Manage the safe storage and distribution of medicines as required.
Manage wake up/lights-out routines on a daily basis and supervise staff pastoral care duties.
Carry out regular roll calls and complete registers, reports and any required administration daily.
Ensure effective house supervision of all residents, at all times.
Manage and supervise students in the boarding house between lessons and activities.
Open and close the boarding house as instructed by the CM.
Carry out daily bedroom checks and report any issues or damages to the CM.
Be present in the boarding house from 22.00 until breakfast time. During time off, be present from midnight until breakfast time.
Create and manage the House Parent roster allocating time off and days off.
Maintain records of House Parent working hours, recording any overtime, absence, and sick leave and submitting them to the CM on a weekly basis.
Ensure student behaviour management processes are in place and liaise with the CM and Group Leaders.
Complete risk assessments and incident forms as necessary and submit these to the CM.
Keep a daily log of First Aid issues and incidents, and actions taken.
Liaise with the CM and site manager and ensure that fire drills are carried out on a regular basis and undertake fire marshal duties.
Manage and liaise with staff who provide laundry, cleaning, and catering services.
Ensure information about laundry days, cleaning times and daily/weekly menus are displayed.
Ensure information about activities and excursions are displayed and promoted and students sign up in advance.
Coordinate and manage the access and supervision of the computer suite.
Coordinate and assist with the supervision of students during mealtimes and breaktimes.
Attend daily meetings with the CM and Head of Activities (HoA), and assemblies as required.
Carry out all reasonable house duties as requested by the CM.
Assist with the clear-up at the end.

Activities Programme
Ensure you are familiar with all activity procedures and excursion destinations.
Complete risk assessments and incident forms as necessary and submit these to the HoA.
Follow all Safeguarding and Health & Safety advice set out by the HoA.
Lead the safe transfer of students before and after activities and excursions.
Attend activity briefings prior to afternoon and evening activities.
Supervise and actively participate in afternoon activities, as required.
Assist with the planning and delivery of evening activities in the residences.
Attend excursion briefings prior to half-day and full-day excursions.
Supervise and actively participate in one afternoon excursion per week (usually on Wednesdays).
Supervise and actively participate in one full-day excursion per week (usually on Saturdays).
Encourage full student participation and ensure that students have a positive experience.

Welfare
Ensure you have read all relevant ILH handbooks and are aware of your duties and responsibilities and signed all required documentation.
Ensure you have read, understand and are compliant with all relevant policies and Health & Safety regulations and procedures.
Ensure you and all House Parents are aware of fire evacuation procedures in the residences.
Support the ILH Summer School ethos and encourage students to achieve their individual best to become confident users of English.
Create an inclusive, positive atmosphere in the residences where all students are motivated and supported.
Maintain a safe, healthy, and secure boarding environment for all residents.
Take all necessary steps to minimise any risk and report any concerns/feedback to the CM.
Act as, or delegate a House Parent to act as, a Group Leader for individual students, dealing with queries and monitoring their supervision.
Provide support and information to House Parents with regards to duties, domestics, safeguarding and safety.
Implement an open door policy inviting open communication, feedback, and discussion between you and all other House Parents.
Ensure suitable provisions are made if a child is sick or unwell and you or a House Parent remains in the house with them.
Ensure all staff and students cultural, religious and dietary needs are met and respected.
Ensure all students are happy and adjusting to UK life and enjoying their learning experience.
Manage student welfare and pastoral needs and report any concerns to the Safeguarding Lead (Coordinator of Summer Centres).
Ensure all concerns and incidents are reported and recorded immediately to the Coordinator of Summer Centres (Safeguarding Lead) and followed up within 10 days.

Pre-course
Take part in the induction at the Summer Centre on the Saturday before the start of the course.
Assist with the set up before the start.
Successfully complete a short, online Safeguarding course and provide certificate.
Successfully complete a short, online Fire Safety course and provide certificate.

GENERAL ACCOUNTABILITIES AND RESPONSIBILITES

Ensure compliance with and actively promote the Health and Safety at work legislation, ILC and ILH H&S policies and procedures, Equal Opportunities, Prevent and Child Protection & Safeguarding policies and ILH Code of Conduct.

Comply with the Data Protection Act 1998 (all employees of ILC and ILH will not disclose or make use of, for their private advantage, any information held on manual or computer records, which are not available to the public, however acquired).

The above-mentioned duties are neither exclusive nor exhaustive and the post holder may be called upon to carry out such other appropriate duties as may be required within the level of the post and the competence of the post holder.


WALHAMPTON DATES: 6 July - 3 August 2025 (Induction on 5 July)

FRAMLINGHAM DATES: 6 - 20 July 2025 (Induction on 5 July)



PERSON SPECIFICATION

Essential:
Extremely high standards of English (= IELTS score of 9 in speaking, writing, reading, understanding or educated at primary and secondary school in English in an English-speaking country)
Up-to-date knowledge of British life and culture
Eligibility to work in the UK
Over 21
Experience working with Young Learners
Excellent written and oral communication skills
Excellent organisational and leadership skills
Ability to motivate staff
Ability to deal with difficult situations
Ability to make sound decisions
Willingness to accept responsibility
Good working knowledge of Microsoft and Google programmes
Understanding of Safeguarding and Prevent Duty
Ability to work early mornings, evenings and weekends as required

Desirable:
Experience of working at a Residential Summer School
Valid, enhanced DBS certificate for the child workforce on the Update Service
Emergency First Aid at Work Level 3 (VTQ)
Certificate of Medicine Training
ZSA Suicide Awareness Training
Mental Health First Aid


PERSONAL QUALITIES

Essential:
Professional attitude
Sympathetic and caring disposition
Willingness to be flexible
Ability to relate to all staff at all levels
Ability to build effective working relationships
Ability to prioritise workload
Ability to remain calm under pressure
Ability to accept responsibility
Team player
Good listener
Culturally sensitive
Enthusiastic and energetic
Tactful and diplomatic
Self-confident
Patient
Initiative and innovative

Degree Required

Teaching experience: 1 years

Native level English speaker preferred